Privacy Policy
Last Updated: October 2025
At Sri Sugan Silver, your privacy is of utmost importance to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://srisugansilver.in/ or interact with our services.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our site:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through payment gateways)
b. Non-Personal Information
This includes technical data such as:
- Browser type and version
- Device type and operating system
- IP address
- Website usage data (pages visited, time spent, clicks, etc.)
This helps us improve our website performance and user experience.
2. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Communicating order updates and offers
- Improving website functionality and customer experience
- Preventing fraudulent transactions
- Sending promotional emails (only if you subscribe)
- Responding to queries or feedback
We do not sell, rent, or trade your personal data to any third party.
3. Payment Security
All payment transactions on Sri Sugan Silver are processed through trusted, encrypted, and secure payment gateways.
We do not store your debit/credit card details on our servers.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences and cart details
- Analyze site performance
- Deliver personalized content
You can disable cookies from your browser settings, but some features may not function properly.
5. Sharing of Information
We may share limited data only with:
- Courier and logistics partners to ensure smooth delivery
- Payment gateway providers for secure transactions
- IT and marketing partners for website maintenance or promotional activities (under strict confidentiality agreements)
We do not share personal data with unauthorized third parties.
6. Data Protection and Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
However, while we take all reasonable precautions, no online system is 100% secure.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications at any time
- Request information on how your data is being used
For any privacy-related requests, contact us at hello@srisugansilver.in.
8. External Links
Our website may contain links to third-party websites (e.g., payment gateways, social media).
We are not responsible for their privacy practices. Please review their policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📍 Sri Sugan Silver
1103/3, Thiruvallur Main Road, Molachur, Kanchipuram, Tamil Nadu – 602106
📧 hello@srisugansilver.in