Terms and Conditions

Terms and Conditions

Last Updated: October 2025

Welcome to Sri Sugan Silver!
By accessing or purchasing from our website (https://srisugansilver.in/), you agree to the terms and conditions set forth below. Please read them carefully before using our services.

1. General Information

This website is owned and operated by Sri Sugan Silver, located at:
1103/3, Thiruvallur Main Road, Molachur, Kanchipuram, Tamil Nadu – 602106.
You can contact us at hello@srisugansilver.in or call +91 7904741057.

By using our site, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

2. Product Information

We strive to display accurate product details, images, and prices.
However, slight variations in colour, design, or weight may occur due to handcrafted techniques or screen display differences.
All silver weights are approximate and may vary slightly at the time of delivery.

3. Pricing and Payments

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We reserve the right to modify prices without prior notice.
• Payments can be made securely through the payment gateways available on our site.
• Orders will be processed only after successful payment confirmation.

4. Order Confirmation

Once an order is placed, you will receive an email confirmation with your order details.
We reserve the right to cancel or refuse any order due to stock unavailability, technical errors, or payment issues.

5. Shipping and Delivery

Orders are usually processed within 2–5 business days and shipped through trusted courier partners.
Delivery times may vary depending on your location.
Refer to our Shipping Policy for detailed information.

6. Returns, Exchanges, and Refunds

We accept returns only under specific conditions such as damaged or defective items received.
Refer to our Return & Refund Policy for complete details.

7. Intellectual Property

All website content—including text, images, designs, and logos—is the property of Sri Sugan Silver and protected under applicable copyright laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Sri Sugan Silver shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Changes to the Terms

We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with the revised date.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, with jurisdiction at Kanchipuram, Tamil Nadu.

For any questions regarding these Terms & Conditions, contact us at:
📍 Sri Sugan Silver
1103/3, Thiruvallur Main Road, Molachur, Kanchipuram, Tamil Nadu – 602106
📧 hello@srisugansilver.in